Refund Policy

At CHOW, we strive to provide great food and service every time. Due to the nature of our business and the freshness of our made-to-order items, all sales are final. We do not offer refunds for food that has been prepared and served.

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If you experience an issue with your order—such as incorrect items or a quality concern—please let us know immediately so we can make it right on the spot. For catering deposits and event bookings, cancellations must be made at least 7 days in advance to receive a full refund. Cancellations made within 7 days of the event may be eligible for a partial refund, at our discretion.

We appreciate your understanding and support!